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Enquiry on Delivery status or technical support to Sebastian Tel: +6012-4451399
(Please provide order number if you would like to check the delivery status on that day, however you will also receive the delivery status automatically by email notification and SMS after the flower has been delivered) . If you are living far away and need us to capture the picture of the flower we deliver for you, feel free to state down the request in shopping cart.

Customer service business hours : 8.00 am – 2.00 am
We work 24 hours 7 days means you can deliver your flowers anytime even at midnight but every order has to be 12 hours prior to the delivery time. If you need to order at the same day, your order should be in the morning before 10am. Apologize to the specify time arrangement, because we need time to arrange the flowers for the daily order. For Special Urgent cases, kindly contact us for the order arrangement, we will try our best to serve you better.

Our contact is:

Isabell Florist New Shop
Lot 8- Krico Superstore, No 1, Tingkat Bukit Minyak 9, B.M, Penang.
Tel: +6012-4451399 / 04-5089913
Email: order@isabellflorist.com, webmaster@isabellflorist.com
Website: www.isabellflorist.com

Notes: Please fax (604-5089913) / email (order@isabellflorist.com) us your payment confirmation slip after you have bank-in your payment.